She began her career working as a political press officer, followed by a role as a civil servant in the Ministry of Defence, working on parliamentary and policy issues. Michelle has also worked in the higher education sector, in roles encompassing policy, quality assurance and administration, at the University of Leeds and Kingston University.She joined Forces in Mind Trust from her previous role as the Policy and Research Director at the Army Families Federation, where she engaged with policy makers in the chain of command and Government to raise issues faced by Army families

She is a Cobseo Clore Social Fellow 2019, and a former trustee of SSAFA and the Lloyd’s Patriotic Fund.

Michelle understands first-hand the challenges and benefits of military life, as her husband is a serving Army officer.